You may be able to view your waiting list referrals in the NHS Wales App. Please follow the instructions in the App carefully, as depending on the health board, you may still receive an appointment letter.
Ways to view your waiting list referrals
Either:
- If you have device notifications turned on, you'll get a notification saying you have a new message. Select the notification to open the App, and log in. You'll go directly to the new message. You can read the message and select the link, which will take you to your referral in the NHS Wales App Health Timeline. You will not be notified if you are using the browser version of the NHS Wales App.
Or:
- Select View my unread messages, which will take you to all unread messages. A red circle on the home screen means there’s a new message. This will say you’ve been added to a waiting list.
Or:
- Select My health timeline from the homepage, then select My health and My health timeline. You can filter for waiting list referral.
The waiting list referral will show:
- NHS number
- Joined list on
- Specialty
- Description
This could be displayed differently, depending on which health board the waiting list referral is with.
If you wish to amend or cancel a waiting list referral, please follow the instructions in the hospital's health timeline event.