Skip to main content

Website accessibility

This accessibility statement applies to this NHS Wales App Help and Support website.

There is a separate accessibility statement for the NHS Wales App

This website is run by Digital Health and Care Wales (DHCW). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.  AbilityNet has advice on making your device easier to use if you have a disability. 

Accessibility on this website is guided by government standards and the Web Content Accessibility Guidelines (WCAG). WCAG are widely accepted as the international standard for accessibility on the web.

Adjusting Text Size
  • Firefox: Go to "View" on the menu bar > Select text size / zoom. Alternatively hold down the "Ctrl" button on your keyboard and press the plus (+) key to increase text size. To reduce the latter hold down the "Ctrl" button and press the minus (-) key
  • Chrome: Select the 3 dots at the top right of the browser > in the Zoom section press the plus (+) or (-) key to increase/decrease text size.
  • Edge: Select the 3 dots at the top right of the browser > in the Zoom section press the Plus (+) or (-) to increase/decrease text size.

Please note that browser settings may differ depending on the browser version.

Feedback and further help

If you:

  • need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille
  • find any problems not listed on this page
  • think we are not meeting accessibility requirements

Contact us by emailing:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to a complaint, contact the Equality Advisory and Support Service (EASS)