GP practice appointments

You may see a message in the GP practice appointments section of the App saying your GP practice appointment booking is unavailable. This is because your practice has not made it available within the App. You’ll need to contact your practice to book an appointment.

Managing appointments

If your practice has made appointment booking available through the App, any future and past appointments will be shown. If you cannot see an appointment you expect to see, you should contact your practice directly.

Cancelling appointments

To cancel an existing appointment, select Cancel this appointment and select a reason. You can then cancel the appointment and it will be removed from the App.

Booking appointments

To book an appointment:

1. Go to Appointments.
2. Select GP practice appointments.
3. Select Book an appointment. You may see a message saying there are no appointments available to book or your practice appointment booking is unavailable. This is because your practice either does not offer appointment booking in the App or all the appointments are fully booked.
4. Select Which type of appointment do I need?
5. Select Location.
6. Select Practice member (optional).
7. In Available appointments select the date and time you want.
8. Give a reason for this appointment (optional).

Your practice may make only certain appointments available to book through the App, such as routine appointments, and they may only release a certain number of appointments in the App.

If you still need help choosing the right appointment, or if you need a more immediate appointment, contact your practice directly.